Monthly Archives: January 2012
Fish Bone for Customer Excellence
Customer Excellence has been and still is one of the most favorite topics of discussion among professionals from different industries. Some of the gurus from different fields share their thought on the topic: Quality in a service or product is … Continue reading
Arfa Karim Randhawa – Pakistan’s Steve Jobs
It was 2004 when a young girl from Pakistan got her name written in the history of IT at the age of 9 years only. Arfa Karim Randhawa became world’s youngest Microsoft Certified Professionals (MCPs), a certification many dream about … Continue reading